Return & Refund Policy
We want you to have the best shopping experience with WhiteStone. If you are not fully satisfied, you may return or exchange your product within 3 days of delivery under the following conditions:
Eligibility for Return
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Item must be unused, undamaged, and in its original packaging.
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Proof of purchase (receipt or order confirmation) is required.
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Certain items such as intimate products, cosmetics, or customized items are non-returnable.
Return Process
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Contact us within 3 days of receiving your order at ach84338@gmail.com or +92 301 0061521.
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Our team will guide you through the return procedure.
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Customer is responsible for return shipping costs unless the item delivered was defective or incorrect.
Refunds
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Once your return is received and inspected, a refund will be processed within 7 working days.
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Refunds will be issued via the original payment method or bank transfer.
Exchanges
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If you wish to exchange an item, you may do so for another product of equal or higher value (difference to be paid by the customer).